At Petunia Pickle Bottom, we take great pride in designing and creating high quality products with exquisite craftsmanship, constructed with both form and function in mind. As Customer Care is one of our core brand tenets, we are pleased to offer our Petunia 100% Guarantee, ensuring that customers can trust our products to withstand the joy and adventure of modern motherhood.
Our products are also guaranteed against hardware and/or fabric defects on items purchased through authorized Petunia Pickle Bottom retailers for up to two years.
If you are experiencing an issue with one of your Petunia products, please contact our Customer Care team by email - firstname.lastname@example.org
Has it been more than two years? Please reach out so our team can explore a solution for you, including a discount on a new product of your choice.
Please note that our Guarantee does not cover wear and tear due to normal, proper use of product, nor does it cover accidents, spills or defects created from self- or third-party repairs or alterations. All items purchased through an unauthorized retailer, a secondhand-seller or from one of our Sample Sales are also not covered under our Guarantee. If you are experiencing one of these issues, we do invite you to give us a call as we may be able to offer suggestions for cleaning or further assistance.
Our Customer Service team is happy to offer advice on how best to use and care for your Petunia Pickle Bottom products. If you have any questions email us at email@example.com